Korean Cosmetic | Variety of Popular Korean Cosmetics l Korean Online shopping mall Beautykorea

HOME > Customer Center > NOTICE previous

When you have a problem with package(item)
  • 작성자 : 김서현
  • 작성일 : 2020-09-08 15:01:53
When you have a problem with package(item)

If there is a problem with the package you received, please prepare follows before contacting us.
* You must contact us within a week of receiving the package.

1) You must provide your order number (Or email address used when ordering)

2) Provide the item name and describe a status that has a problem.

3) Please attach damaged(or have other problems) item photos.
    Also, include photos of all the products(removed the bubble wrap) and inner/outer box you received for the first time.


Email Us




When you send us inquiries about this problem,

Please be sure to include your order number / order date / name / member ID / email address.
(One of these must be mentioned.)


이전글 다음글