: No cancellation fee → Quickly contact the customer center before your item are ready
Product preparation and packaging completion (just before delivery)
: Cancellation fees may occur. You can check it by contacting the customer center.
: Cancellation after shipping or if package returned by the customer, initial shipping charges are not refundable. Because the shipping fee has already incurred.
(* When it is returned because you didn't paying taxes to your country's customs.)
(* Almost everything is included if the problem is not caused by us & the shipping company.)
So, there will be a cancellation fee (including the return cost).
Order amount under $100 : cancellation fee $3
Order amount more than $100 : cancellation fee $5~10
Order amount more than $1000 : about 5%
☆ Request for cancellation within 1-3 hour after order is only acceptable with no charges.
Return / Refund
The return/refund request must be made 7 days from the order received date.
Please contact us through the E-mail (firstname.lastname@example.org) for request of the returns.
*Ineligible products for exchanges or refunds
-Any item reported after 7 days over the date of delivery completion
-Any item that shows any signs of usage
-Any item that has been damaged intentionally
-Any item returned without any previous notice or in spite of the return request denied by our customer service.
After confirmation from the cs team, the product will be re-shipped or refunded to you.
You will be refunded to your paypal account back and it might take at least 2 to 5 business days.